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Business Workshop: Difficult Conversations and De-Escalation Techniques - MLJT
Thu, Feb 19
|Virtual Online Workshop
Mother Lode Job Training is offering this virtual Business Workshop all about Difficult Conversations and De-Escalation Techniques. MLJT serves Amador, Calaveras, Tuolumne, Mariposa, and other surrounding counties to help employees and employers. This is a free workshop.
Time & Location
Feb 19, 2026, 10:00 AM – 11:00 AM
Virtual Online Workshop
About the event
Workshop provided and facilitated by Mother Lode Job Training
Difficult Conversations and De-Escalation Techniques - 2/19/26
Workplace conflict is an unavoidable challenge that can impact productivity, morale, and overall performance. When not addressed, it can lead to absenteeism, reduced job performance, and strained customer relationships. However, most employees are unaware of the power they have to resolve conflicts on their own. This training will provide employees with the essential skills of active listening, non-judgmental questioning, and open, honest communication to foster a collaborative work environment and empower individuals to resolve conflicts effectively, improving both team dynamics and organizational success.
This virtual event will be hosted live! We encourage attendance to receive the full interactive experience and get your questions answered by our HR Subject Matter Experts.
Sponsored by the Central Valley Regional HR Hotline.
Approved for 1 HRCI Credit. The use of this seal confirms that this activity has met HR Certification Institute’s (HRCI) criteria for…